Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
- Europe : 3 - 5 business days
- Latin America and the Caribbean : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
I will gladly work with you to make your piece of jewelry exactly the way you want it. No extra cost, only extra care.
Sizing details
I can fix the sizes of most pieces after purchase. Please message me for details.
Care instructions
Exposure to chemicals, light, and heat can damage or discolor precious metals like: gold, silver and platinum, and harm some colored gems. Even everyday substances like hairspray, lotion, perfume or other cosmetics can contain chemicals that will permanently damage your pieces. Add perfume before putting the jewelry on for example.
Gift wrapping and packaging
The pieces come in a fabric bag, handmade, very cute and unique.
Contact us if you need a special card with a personal note and we will gladly make it happen.
Wholesale availability
Would you like to sell our pieces or to see it in your store? We offer a great wholesale opportunity. But please keep in mind that our pieces are one of a kind.
Contact us for prices.
Ready to ship?
All pieces are ready to ship. We only ask one day to process and pack.
Returns and Exchanges?
Please contact me immediately if there are any issues with your order. You have 7 days to exchange or return your order if you are not completely satisfied. You must receive a return authorization by me in order to return an item. If we have agreed to an exchange or a return please mail the item with tracking within 7 days of receipt, unworn perfect condition and in it's original packaging. You must include tracking number. The customer is responsible for paying the return shipping fee. I will not be held responsible for any lost or stolen packages. Upon receiving the item back I will refund you minus the shipping cost ($8.00) within 48 hours. If a negative review is left the transaction cannot be cancelled and the return won't be accept